I work 5 hours away from home. I called and talked to Will in the service department about the issue I was having. He told me to drop it off. I had my daughter drop it off Monday morning and later that afternoon, Will called me and said it was ready. I was busy at work and told him I will call him back and set payment. They really helped me out doing this and getting it repaired so quickly, being I am so far away from home.